Privacy

Credit Card Security

If you are nervous about shopping on our website, you needn't be. We use secure servers with state-of-the-art encryption and secure sockets layer (SSL) technology for the transfer of credit card information. No card details are stored or saved on www.earthandlelements.co.uk or on any server that would be accessible via the internet. 

Privacy 

By visiting www.earthandelements.co.uk you are accepting & consenting to the practices described in this document. We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We keep it on a secure server & we fully comply with the Data Protection Act 1998 & the Privacy & Electronic Communications Regulations 2003.

When you shop on our site, we will ask you to input & will collect personal information about you. You should be aware that this site is being monitored & may capture information about your visit that will help us improve the quality of our service.

We use your information only for the following purposes:

•To undertake security checks and charge you for your order.
•To administer this website.
•For statistical or survey purposes to improve this website & its services to you.
•To send emails after you have purchased a product.
•To notify you of new products, special offers, or Earth and Elements events that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing & you confirm that you do not & will not consider any of the above as being a breach of any of your rights under the Privacy & Electronic Communications (EC Directive) Regulations 2003.

We never make our email list available to any 3rd parties. You can opt out of email communications from us at any time by contacting us by email  - hello@earthandelements.co.uk

As with all your data, your email address is stored securely & treated with respect.

Cookies

This site uses cookies to improve your shopping experience. Cookies are small pieces of information which are stored by your browser on your computer's hard drive. The cookies used on this site do not store any sensitive data.
If you wish to disable cookies on your computer this site will continue to function, however you will not be recognised when you return to the site & any open baskets will not be stored when you leave the site.

Managing cookies

• Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

• https://support.google.com/chrome/answer/95647?hl=en (Chrome);

• https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

• http://www.opera.com/help/tutorials/security/cookies/ (Opera);

• https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

• https://support.apple.com/kb/PH21411 (Safari); and

• https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

• Blocking all cookies will have a negative impact upon the usability of many websites.

  Our details

  • This website is owned and operated by Ellie Simms, Director and Designer-Maker, Earth and Elements.

  • We are an incorporated company trading Earth and Elements, company number : 12875067. VAT Registration number: 362378091

• • Our registered office and principal place of business is at 12 Quarry Road, Southam, Warwickshire, CV470NB.

  • You can contact us:

    • by email at hello@earthandelements.co.uk 

    • Phone:07525775015

Policy last updated: 12 November 2018